Policy
Shipping policy
Prepaid orders are shipped within India through our courier partner after production.
Where we ship
We ship to serviceable PIN codes within India only. Serviceability is checked at checkout; an unserviceable address is declined before payment rather than charged. Cash on delivery is not available. Country of origin for every product: India.
Charges
The standard shipping charge and free-shipping threshold are shown at checkout before you pay. Shipping is inclusive of GST.
Production and dispatch
Because each item is printed after payment, dispatch happens after production. The production lead time is shown on each product page; where it reads “to be published” it has not been confirmed yet and no delivery date is promised until it is. Once your parcel is handed to the courier you receive a tracking update by email, and tracking also appears on your order in your account.
Delays, damage, and non-delivery
Courier delays outside our control can occur; we will help you follow up, and if a parcel is confirmed lost we replace or refund it. If delivery is later than a date we committed to, you may ask for a refund. Transit damage or an incorrect item is covered by the replacement policy.